The Specification of the EV Charger
Model | EFAC40-NA11 | |
Adaptor | N5-15P | N14-50P |
Input Voltage | 120 vac | 240 vac |
Output Current | 12A | 40A |
Output Power | 1.4KW | 9.6KW |
Output Voltage | 100-250 volt AC single-phase | |
Input Frequency | 60HZ |
Charging is one of the most important aspects of electric vehicle ownership. Many EV drivers install a powerful permanent charging station at home while keeping another slower portable charger in the car. Having multiple products that perform the same function creates redundancy and unnecessary waste. We want to simplify and streamline your EV ownership experience with the Pion Power Flex-AC, the only EV charger you will need at home and on the road.
The Flex-AC is here for you wherever you are. With a portable lightweight design, it’s easy to mount on a wall at home or take with you for travel anytime.
2. Charger Speed
The Flex-AC 9.6kW model has a maximum output of 9.6kW on 240V, charging up to 7x faster than a regular level 1 charger
3.Charger at Cheaper Rate
Explore more possibilities and savings with the Pion Smart Charger App. Monitor real-time charging data and schedule your charging session during off-peak hours. Plug in your charger, and the Flex-AC will automatically start charging your EV when the time is right.
4.Date Management & Error Alarm
You can monitor real-time charging data, including voltage, current, power, time, and temperature. The app will also send you a push notification if an error ever occurs.
5. More Safer
SAE J1772 connector is compatible with most EV in North America, including Tesla models with the use of an adapter
CSA and UL certified
6. Protecting you and your charger under any condition
Flex-AC has a NEMA 4 water resistance rating, securing it from dust, snow, and rain. It also includes comprehensive protection for overvoltage, undervoltage, overheating, overcurrent, leakage, grounding, lighting, fire, and flame.
Product Package Includes:
1*Flex-AC 9.6kW Charging Station
1*N5-15P Adaptor
1*N14-50P Adaptor
1*Wall-Mount Bracket
1*Charging handle Holster and Cable Holder
1*Organizer Zip Case
When you buy from AFA Motors, you can rest assured that you'll get the right part for your vehicle, or we'll make it right.
Free Return Shipping on Exchanges
We'll pay for the return shipping on exchanges for all orders (even gifts with proof of purchase).
Plus every purchase comes with our 1-year lower price guarantee and expert service from our team of Gearheads.
It's our commitment to you, exclusively from afa-motors.com.
Some restrictions apply. See terms below.
How to Return an Item
Step 1: Start a Return from Your Online Account
Please log in to your account. Locate and click on your order under Order History. Find the item you wish to return or exchange and click on Return Item to submit your request.
Step 2: Receive a Return Authorization Number (RMA#)
One of our customer care specialists will provide you with:
- An RMA#
- An email with detailed return shipping instructions
Step 3: Pack & Ship
Pack everything that came with the product using its original packaging.
- Affix the return shipping label that we provided to the package. If we didn't provide you with a return shipping label, make sure to include the RMA# on the package.
- Ship the package to the address specified in the email you received from Step 2.
Step 4: Receive Your Refund or Exchange
After we receive your package, we'll process your refund or exchange immediately. You can expect to see the refund, less any applicable restocking fees, credited within 5-7 business days, to the payment method that you used when you originally placed your order. If you selected an exchange, we will ship you replacement item out immediately.
Restocking Fees
All returns are subject to a 25% restocking fee.
We'll waive the restocking fees if we made a mistake or if the product was delivered defective.
We'll also waive the restocking fee if you decide to exchange your product with another purchase.
Frequently Asked Questions
Which products can be returned or exchanged?
Most products can be returned within 30 days of purchase, provided it is returned in original packaging and the items are in new and unused condition. We reserve the right to charge up to the full value of the product for items not received in this condition.
Products that cannot be returned or exchanged:
- Some products, including, but not limited to, custom patterned and custom, and painted items are not returnable
- Products that shipped via freight, typically oversized and heavy items.
- Products that have been installed on your vehicle
- Products that have been modified (drilled or altered in any way)
Under what conditions may I return an item?
Defective Product
While we pride ourselves in our partnerships with leading vendors, accidents happen. Call us at +12135691474 option #2 once you've discovered the defect, and we'll straighten it out.
Damaged Product
Occasionally packages in transit can become damaged. Call us right away so we can set it straight.
Incorrect Product
If you've received an incorrect product, or if we've guaranteed fitment on your order, and the product does not fit your vehicle, give us a call at +12135691474 and select option #2, and we'll start the return process for you.
Lost Package
If your tracking information says delivered, but you haven't received your package yet, let us know. We will work with the carrier to get to the bottom of it.
Do I have to pay for return shipping?
Returns happen, and we're here to make the experience easy! In most cases, you are responsible for return shipping, but we can offer you a discounted return shipping label. If your item arrived defective or we made a mistake, we will happily take care of the return shipping.